Cookie Policy

English version of the Pivona cookie policy. The Ukrainian text at pivona.io/polityka-cookie is the legally binding one; this page is provided for international users and reviewers.

Revision of 14.08.2026

This Policy explains which cookies and similar technologies Pivona uses, why, and how to manage them. It forms part of the Privacy Policy.

Data controller: Sole Proprietor Kyslenko Anastasiia Dmytrivna, contact: [email protected].


1. What a cookie is

A cookie is a small text file that a site stores in your browser. It lets the browser be recognised on your next request — for example, so you are not asked for your password on every page.

Alongside cookies, we use localStorage — a browser storage area that works similarly, but data from it is not sent to the server automatically.


2. Which cookies we set

Pivona consists of two parts, and they behave differently.

2.1. Marketing site (pivona.io)

Necessary:

Cookie Purpose When it is set
pivona_consent Remembers your choice in the cookie banner After you click the button in the banner
pll_language Remembers which language you are reading the site in When you open any page
pv_ft, pv_lt Record where you first and last arrived from on the site (ad tag, link, date). We need these to know which materials bring people in. The data stays within Pivona and is not passed to third parties. On visiting the site. In the EEA, the UK and Switzerland — only after consent in the banner
wordpress_logged_in_*, wp-settings-* Signing in to the site’s admin panel Only for the site owner, after signing in to the admin panel

Analytics (only with your consent):

Cookie Set by Purpose
_ga, _ga_* Google Analytics 4 Anonymised visit statistics: how many people opened the site, how many started the test, at which question they stopped, and what result they got

Until you give consent, analytics and advertising scripts are not loaded at all — not merely not collecting data, but physically absent from the page.

Important, about the test. Your answers to the test questions are not sent to us or to Google: scoring happens entirely in your browser. Only an anonymised fact reaches analytics — “a person reached question No. 4” or “got a result of a given type” — with no link to you as a person.

Advertising (only with your consent):

Cookie Set by Purpose
_fbp Meta Platforms A browser tag for measuring advertising: whether an Instagram ad led to opening the site, starting the test, and creating an account
_fbc Meta Platforms The same, for a visit from a specific ad — set when the page address contains a click tag

These cookies are set by Meta’s advertising tool (the pixel). It does not read the content of form fields and does not know your name or email — it only records the fact of an action on the page: opening the site, starting the test, finishing it, clicking the sign-up button. The Service additionally sends the same events to Meta from its own server, so that one action is not counted twice; there is no personal data in that transfer.

2.2. The app (app.pivona.io)

Necessary (the service does not work without them):

Cookie Purpose Type
access_token Your authenticated session HttpOnly, not accessible to scripts
refresh_token Continuing the session without signing in again HttpOnly, not accessible to scripts
admin_token Access to administrative functions (administrator only) HttpOnly, not accessible to scripts

These cookies are technically necessary: without them it is not possible to sign in to an account. Consent for them is not requested, since they serve the service you yourself requested.

Analytics (only with your consent):

Cookie Set by Purpose
_ga, _ga_* Google Analytics 4 Anonymised statistics: how many people use the service, which sections they open, where errors occur

Analytics helps us understand what is working poorly in the service. It is not used for advertising, and data from the planner, finances or client database is not passed to it.

There are no advertising cookies in the app — but one event does go to Meta. Meta’s advertising script never loads on app.pivona.io, and the app sets no advertising cookie of any kind. At one single moment — when you create an account — the server sends Meta a message that “an account has been created”, so that we can see which ads lead to sign-up and avoid showing ads to people who have already registered. That message includes: your IP address, browser type, and the _fbp/_fbc cookies, if they were set earlier on pivona.io. It contains none of your name, email, phone number or any data from your cabinet — including your clients’ data — in any form. For visitors from the EEA, the UK and Switzerland without stored consent, this message is not sent at all.

localStorage:

Key Purpose
pivona_ga_off A marker that you have opted out of analytics on this device
Interface settings Colour theme, panel state, tips you have dismissed

3. How to manage this

In the banner. On your first visit, you choose: accept analytics, or keep only necessary cookies. Your choice is stored in your browser.

Change your decision here. The buttons below switch analytics for this browser. The choice is stored the same way as the banner choice, and applies immediately.

Or via a URL parameter. Any page with ?ga_off=1 switches off analytics for this browser; ?ga_on=1 resets the decision.

In your browser. Any browser lets you view and delete cookies in its privacy settings. Deleting necessary cookies will sign you out of your account — this is expected, and you will be able to sign in again.

Opting out of analytics does not restrict access to any feature of the service.

What exactly is switched off. Opting out removes Google Analytics, Microsoft Clarity and Meta Pixel — that is, the transfer of data to external services. The pv_ft and pv_lt cookies remain: they are our own, are never passed on, and are listed among the necessary cookies. In the EEA, the UK and Switzerland, they are also switched off together with analytics.


4. Transfer to third parties

Analytics cookies are processed by Google LLC (USA) and Microsoft Corporation (USA); advertising cookies by Meta Platforms Ireland Ltd. (Ireland, with transfer to the USA), each in accordance with its own privacy policy. There are no other external recipients of cookie-related data.

The full list of Pivona’s data processors is set out in the Privacy Policy, Section 3.


5. Changes

We may update this Policy. The current version is always available at https://pivona.io/en/cookie-policy/. We notify you of material changes by email or in the Service interface.

Questions about cookies and personal data: [email protected]

Revision date: 14.08.2026